|
Supervisory, Management, & Leadership Skills : Bringing Out The Best In Others
(1 of 4 in this series)
Description
This series provides you with both useful and practical tools to improve your overall supervisory and managerial effectiveness. Managers and supervisors are the driving force for improving performance, productivity, quality and innovation in today's workplace. Whatever pressures and opportunities face you, this program series will provide you with useful new skills and insights as to the "right stuff".
Benefits
Capitalize on your personal management style to bring out the best in others, get commitment and produce results
Become more effective at influencing others
Accomplish goals and manage outcomes when dealing with staff
Hold performance discussions that develop your staff's talent and result in changed behavior and enhanced productivity
Develop your skills, personal style and flexibility
Increase personal and professional satisfaction and position yourself for career growth
Create a high energy workplace
You'll Discover How To...
Optimize performance and results in today's tough environment
Manage time more effectively and efficiently in relation to planning, priorities and action
Develop and empower subordinates to increase creativity, productivity and commitment
Coach your staff to peak performance
Cope with change and transition
Delegate responsibilities to others
What You'll Learn...
Coaching for Development - The differences between management and coaching, as well as, knowing which is appropriate; effective coaching and counseling skills, the roles of a "SMART" coach and an effective system for coaching
Capitalize on Your Communication Skills -Practical tools for communicating more comfortably and effectively, emphasis on listening skills, collaboration tools, how to communicate with "difficult people", and a positive assertive approach in providing feedback.
Turning Conflict into Collaboration - How to recognize the elements of conflict, learn about your own conflict management style and determine the appropriate strategies to move to a more productive, mutually trusting work environment
Your Management Style - Using the Myers-Briggs Type Indicator, learn how you prefer to interact with and motivate others; how to recognize, appreciate and effectively manage different styles
Managing Priorities - Developing an approach to time management that matches your personality type's strengths and blind spots
Optimizing Meetings - Group communications, run effective meetings, reach consensus (when appropriate) and do creative problem solving with your staff
Dealing with Paradoxical Choices - Assess paradox in the workplace; create a tool to determine how to manage the most appropriate balance of choices
|