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Team Productivity : Team Communications
(2 of 4 in this series)
Description
Individual and team success depends upon the ability to communicate with others - to understand and to be understood. This program highlights the importance of the "people" side of teams. It addresses the critical issue of communication and conflict management on teams and how to keep communication flowing among team members. You'll discover the communication skills necessary to successfully tap into individual and group potential.
Benefits
Communicate more confidently your opinions, feelings and ideas
Deal with negative or aggressive behavior
Establish strong, trusting working relationships
Defuse volatile conflicts that destroy morale and productivity
Develop strategies to avoid communication breakdowns and the subsequent mistakes, missed deadlines, etc.
Incorporate listening habits guaranteed to dramatically improve team relationships
You'll Discover How To...
Create and maintain empowering, dynamic work relationships
Give criticism others can learn from
Identify and overcome communication barriers
Take advantage of your natural communication strengths
"Turn down" communication noise that disrupts your message
Keep your composure and "the floor" during conflict
Express anger in the workplace without damaging teamwork
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